Frequently Asked Questions (FAQs)

Q1. Where is Neha Thai Spa located?

A1. We are located in the heart of Banani, Dhaka. Our full address is: House 37, Road No. 27, Block A, Banani, Dhaka 1212.

Q2. What are your operating hours?

A2. Our spa is open every day from 10:00 AM to 11:00 PM.

Q3. How can I book a massage or spa session?

A3. You can book by calling our helpline at +8801720638392 or by messaging us directly on WhatsApp at +8801626789408.

Q4. Which massages are the most popular?

A4. Our most popular services include the Full Body Massage, Aroma Oil Massage, Head Massage, and Deep Tissue Massage. For localized relief, our Foot Massage is also highly sought after.

Q5. What is your recommendation for a first-time visitor?

A5. If it is your first time, we recommend trying our Full Body Massage or Aroma Oil Massage. Before the session, your therapist will discuss your physical condition and needs to choose the best option for you.

Q6. Is there anything I should do before or after my massage?

A6. It is best to avoid heavy meals for 1–2 hours before your session. After the massage, we recommend drinking plenty of water or herbal tea and taking a light warm shower if desired.

Q7. Is there a specific dress code for the massage?

A7. No, you do not need to bring any special clothing. We provide comfortable spa attire for you to change into, ensuring your comfort and privacy throughout the session.

Q8. Are there any age limits for your services?

A8. Our relaxation and wellness services are generally suitable for all ages. However, we always prioritize the health and safety of our clients and may adjust techniques accordingly.

Q9. What is your cancellation or rescheduling policy?

A9. If you need to cancel or reschedule, please inform us at least 4 hours in advance. This helps us manage our appointments and avoid cancellation fees.

Q10. Can I buy gift vouchers?

A10. Currently, we do not have a dedicated gift voucher feature. However, you can refer someone to us and inquire about special session discounts for them.